Financial Consumer Agency of Canada
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Financial Consumer Agency of Canada

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General Survey on Consumers' Financial Awareness, Attitudes and Behaviour (Executive Summary)



Credit Rating

  • Of all respondents:

    • 50 percent had no idea about the factors that contribute to an individual's credit rating (especially those with lower educational levels, northern residents and older respondents);

    • 24 percent claimed to know their personal credit rating (especially Francophones);

    • 42 percent claimed to know how they could obtain their credit report (especially Francophones);

    • 65 percent had no idea if some costs applied or not when requesting a credit report;

    • 15 percent claimed to have requested a credit report for themselves in the past; and,

    • 21 percent claimed to know how to dispute an entry on their credit report (especially Francophones).



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Date Modified:
2011-04-25