Financial Consumer Agency of Canada
www.fcac-acfc.gc.ca
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Helping Canadians make informed financial decisions
What you know — or don't know — matters.
Finance, mortgages, insurance, credit and debt — they can be complicated. You have to take in a lot of information, and then it's up to you to figure out the best way to go, how much to save, where to invest.
Fortunately, you're not alone.
The Financial Consumer Agency of Canada (FCAC) is here to provide you with the knowledge you need to make decisions about finances that are right for you. It's our job to provide sound, objective and easy to understand financial information so that all Canadians can make the choices that best suit their needs.
Who we are
FCAC is an agency of the Government of Canada that promotes education in personal financial products and services. We help protect your rights by ensuring that financial institutions regulated by the Government of Canada follow the consumer protection measures set out in federal laws and regulations. We also ensure that they respect their own codes of conduct and their commitments to you.
What we do
FCAC has three core functions:
- Consumer Education program — helps consumers understand financial products and services
- Financial Literacy program — helps consumers build the skills they need to be able to use information on financial products and services in their everyday lives
- Compliance Supervision and Enforcement program — ensures that federally regulated financial institutions disclose to consumers the information they need to make the right choices for themselves.
How we empower you
FCAC has tips, interactive tools, publications and educational resources — all designed to give you the knowledge you need to deal with credit cards, bank accounts, mortgages and other financial products and services.
How you can reach us
All this information is free of charge. You can get it by calling, writing or visiting our website: www.fcac-acfc.gc.ca
| Other Contact information: | |
|---|---|
| Consumer Contact Centre (toll-free): | 1-866-461-3222 |
| Fax (toll-free): | 1-866-814-2224 |
| E-mail for general inquiries: | info@fcac.gc.ca |
| E-mail to order our free publications: | pub@fcac.gc.ca |
| Mailing address: | Enterprise Building, 6th Floor 427 Laurier Avenue West Ottawa, Ontario K1R 1B9 |
