Financial Consumer Agency of Canada
Symbol of the Government of Canada

Financial Consumer Agency of Canada

www.fcac-acfc.gc.ca

 

Press Release

11/25/2011

The Financial Consumer Agency of Canada (FCAC) has issued a Consumer Alert advising Canadians to beware of scammers pretending to represent FCAC

Ottawa, November 25, 2011 - The Financial Consumer Agency of Canada (FCAC) warns all Canadians to beware of telephone calls, mail, email and websites that claim to be from FCAC. FCAC does not initiate contact with consumers.

The Consumer Alert is available here. For tips on how to protect yourself against fraud, visit the Fraud section of FCAC’s website.

About FCAC

With educational materials and interactive tools, the Financial Consumer Agency of Canada (FCAC) provides objective information about financial products and services to help Canadians increase their financial knowledge and confidence in managing their personal finances. FCAC informs consumers about their rights and responsibilities when dealing with banks and federally regulated trust, loan and insurance companies. FCAC also makes sure that federally regulated financial institutions, payment card network operators and external complaints bodies comply with legislation and industry commitments intended to protect consumers.

You can reach us through the FCAC Consumer Services Centre by calling toll-free 1-866-461-3222 (TTY: 613-947-7771 or 1-866-914-6097) or by visiting our website: fcac.gc.ca.

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Media relations:

Julie Hauser
Media Relations Officer
613-941-4168
julie.hauser@fcac-acfc.gc.ca

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Date Modified:
2013-01-25