With close to 60 online interactive tools and publications, FCAC is raising awareness of the importance of financial literacy and compliance
OTTAWA, October 24, 2011 – Today marks the 10th anniversary of the Financial Consumer Agency of Canada (FCAC). The Agency, established in 2001 to help consumers of financial products and services make better financial decisions and promote compliance of federally regulated financial entities, has achieved growing success in its first 10 years.
"Over the years, FCAC has been able to develop products that meet consumers' needs for financial information. We have also made great progress in the area of compliance," FCAC Commissioner, Ursula Menke, pointed out. "I am very proud of all the members of my team and I would like to thank them for their hard work. The Agency's achievements are, without a doubt, the result of a group effort."
With close to 60 online interactive tools and publications, FCAC provides consumers with information that is both objective and easy to understand. FCAC's other large-scale achievements in consumer education over the past 10 years include:
FCAC also completed several large-scale projects in the compliance area, including:
"All the work of the past 10 years would certainly not have been achieved were it not for our many partners and resources across the country. Every day, they help us to carry out our initiatives by being in touch with and providing essential support for the community," said the Commissioner. She also said that she was very proud of the financial literacy conferences organized every three years by FCAC and some of its key partners.
"Together, we are building a more financially literate Canada and contributing to a strong, healthy financial sector," she concluded.
With educational materials and interactive tools, the Financial Consumer Agency of Canada (FCAC) provides objective information about financial products and services to help Canadians increase their financial knowledge and confidence in managing their personal finances. FCAC informs consumers about their rights and responsibilities when dealing with banks and federally regulated trust, loan and insurance companies. FCAC also makes sure that federally regulated financial institutions, payment card network operators and external complaints bodies comply with legislation and industry commitments intended to protect consumers.
You can reach us through the FCAC Consumer Services Centre by calling toll-free 1-866-461-3222 (TTY: 613-947-7771 or 1-866-914-6097) or by visiting our website: fcac.gc.ca.
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Media Relations Officer