Simple tips to protect yourself online
Ottawa, December 14, 2011 – No matter what you're doing online—shopping, banking, or using social networks to connect with others—it pays to protect yourself against fraud during the holiday season. The Financial Consumer Agency of Canada (FCAC) offers some timely tips to help you avoid becoming a victim of online fraud.
“Canadians are sharing lots of information online when they use social media, buy goods and services and engage in activities like gaming and chatting,” says FCAC Commissioner, Ursula Menke. “But as more personal data is disclosed, unfortunately more is also being stolen. It is important that Canadians are aware of not only how this information can be stolen, but how they can protect themselves.”
FCAC has recently updated its anti-fraud resources to provide consumers with more information on how online fraud can occur. For example, fraudsters often steal information from people using social networking tools or public wireless Internet access (also called Wi-Fi), which is typically offered for free in locations such as coffee shops, hotel lobbies and airports.
Some of the more common ways that people expose themselves to fraud include:
Fraudsters are trying to get any information they can find about you. Your personal details may not be harmful on their own, but once they are combined, a fraudster can build a profile, steal your identity and access your financial accounts.
With educational materials and interactive tools, the Financial Consumer Agency of Canada (FCAC) provides objective information about financial products and services to help Canadians increase their financial knowledge and confidence in managing their personal finances. FCAC informs consumers about their rights and responsibilities when dealing with banks and federally regulated trust, loan and insurance companies. FCAC also makes sure that federally regulated financial institutions, payment card network operators and external complaints bodies comply with legislation and industry commitments intended to protect consumers.
You can reach us through the FCAC Consumer Services Centre by calling toll-free 1-866-461-3222 (TTY: 613-947-7771 or 1-866-914-6097) or by visiting our website: fcac.gc.ca.
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Media Relations Officer