Financial Consumer Agency of Canada
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For the Industry

Here, FCAC posts information of interest to the federally regulated financial institutions (FRFI) it regulates. It is their starting point to stay up-to-date with legislations and decisions affecting their day to day activities.

Consumers interested in finding more information about the compliance mandate of the Agency might also be interested in the content presented in this section.

Overview of Obligations

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Federally regulated financial institutions are subject to various consumer provisions under the acts and regulations that apply to them. The provision for each institution can be found here.

News and Information

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Read the latest news and information related to FCAC's compliance mandate and how they impact the FRFIs.

Commissioner's Decisions

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FCAC reviews a number of compliance cases involving consumer provisions, voluntary codes of conduct and public commitments made by federally regulated financial institutions. Read the outcome of these investigations.

Compliance Cases

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This section provides consumers and members of the financial services industry with information on issues and interpretations related to specific compliance cases. Review the cases here.

Acts and Regulations

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This section presents a list of federal acts relating to FCAC's mandate and the institutions we supervise.

Reference Documents

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Reference documents to guide the work of federally regulated financial institutions and information about our compliance framework. Consult FCAC's reference documents.

Protecting Consumers / Informing Canadians