Financial Consumer Agency of Canada
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Financial Consumer Agency of Canada

www.fcac-acfc.gc.ca

 

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Compliance Resources

News and information

  • April 30, 2013: Call for notifications of interest from applicants interested in seeking approval as an External Complaints Body
  • April 10, 2013: Following consultations launched in July 2012, FCAC has finalized the CG-13 Application Guide for External Complaints Bodies and the CG-12 Internal Dispute Resolution Guidance. A summary of the comments received during the consultation period are now available.
  • March 13, 2013: Amendments to the Access to Basic Banking Regulations
  • March 5, 2013: Element 1, 2 and 5 of the Code of Conduct for Federally Regulated Financial Institutions - Mortgage Prepayment Information are now in effect
  • February 13, 2013: CG-10 Code Of Conduct For The Credit And Debit Card Industry In Canada – Increased disclosure in sales and business practices and cancellation of contracts without penalty
  • December 21, 2012: Federal Credit Union Legislative Framework now in force
  • September 5, 2012: Element 3 and 4 of the Code of Conduct for Federally Regulated Financial Institutions - Mortgage Prepayment Information are now in effect
  • August 15, 2012: CG-9 Mortgage Prepayment Penalty Disclosure
  • August 1, 2012: Negative Option Billing Regulations and Access to Funds Regulations are in force.
  • July 27, 2012: FCAC issues two consultation documents on Internal Complaints Handling and External Complaint Body Application process.
  • May 16, 2012: 2012 Financial Institutions Review - The Government of Canada has made a number of changes to update the financial institutions statutes.
  • March 5, 2012: The Government of Canada announces the introduction of the new Code of Conduct for Mortgage Prepayment Information.
  • January 26, 2012: Financial institutions’ compliance with the provisions of the September 2010 Regulations to Amend the Cost of Borrowing Regulations and Credit Business Practices Regulations
  • November 1, 2011: Deposit Type Instruments Regulations, Registered Products Regulations and Prescribed Products Regulations are in force
  • October 18, 2011: CG-7 Application of the Credit and Debit Card Code to 90 days notice of any fee increases or the introduction of a new fee
  • September 19, 2011: CG6 Online and other electronic credit card applications and information boxes
  • April 28, 2011: CG5 Consent for increase in credit limit
  • April 28, 2011: B-1 Application of the credit and debit card code to online debit transactions
  • March 18, 2011: Findings of federally regulated financial institutions’ compliance with the provisions of the 2010 Regulations to Amend the Cost of Borrowing Regulations and Credit Business Practices Regulations
  • February 17, 2011: Element 1 Code of Conduct for the Credit and Debit Card Industry in force
  • January 1, 2011: Mortgage Insurance Disclosure Regulations in force
  • December 15, 2010: FCAC supervises external complaints bodies
  • September 26, 2010 : The Commissioner of FCAC publishes general findings and best practices resulting from a recent inquiry into the credit card industry’s practices in disclosing the date on which the amount of any non-interest charges take effect.
  • October 2, 2009: FCAC Commissioner publishes Clear Language and Presentation Principles and Guidelines for the Industry and information box examples following amendments to the Cost of Borrowing Regulations
  • September 30, 2009: Government publishes new regulations on credit card business practices and amendments to the Cost of Borrowing Regulations
  • October 10, 2008: FCAC makes changes to its Commissioner's Decision publishing practices
  • March 31, 2006: Third-Party Outsourcing: Sales Versus Compliance, Where the Two Collide


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Date Modified:
2013-04-29