FCAC monitors several public commitments by financial entities.
This public commitment outlines the procedures for banks to follow when they modify or replace existing personal products or services. It excludes optional products and services as defined by the Negative Option Billing Regulations.
A commitment outlining the maximum amount of time that banks may require when transferring a registered savings plan (RSP) containing deposit type instruments, mutual funds or securities between financial institutions.
Several organizations and institutions have made formal commitments to protect consumers from the unauthorized use of their credit card. These commitments outline consumers’ liability in relation to fraudulent transactions on their credit card.
Eight Canadian banks (BMO Bank of Montreal, CIBC, HSBC Bank Canada, Laurentian Bank, National Bank, RBC Royal Bank, Scotiabank, and TD Canada Trust) committed to offer accounts that meet guidelines set out by the federal government, with the aim of ensuring that Canadians have access to affordable banking services.
This public commitment outlines consumer and industry responsibilities related to the use of online payment systems in Canada. A process for dealing with disputes is included in the commitment.
This document reflects the banks' commitment to improving the understandability of residential mortgage documents.
You may also search the acts, regulations and other obligation by federally regulated financial entities by choosing one of the following: