All Canadians have the right to open an account at a bank.
You must show the bank an acceptable form of identification in order to open a personal bank account. To learn more about what types of identification are acceptable and when a bank can refuse to open a bank account for you, see FCAC’s publication, Opening a Personal Bank Account. Other financial institutions, such as credit unions and caisses populaires, are regulated provincially and may have different requirements.
When you open an account at a federally regulated financial institution, the institution must provide you in writing, or electronically if you agree to receive information in this format, with certain information about your account and how it will work. This includes:
You also have the right to close an account, without charge, within 14 days of opening it.
If you feel that a federally regulated financial institution is not respecting your rights, contact FCAC.