Bank legislation refers to both retail deposit accounts and personal deposit accounts. Are these the same?
Under Canadian law, you have certain rights when you are dealing with a federally regulated financial institution. Other deposit-taking institutions, such as credit unions and caisses populaires, are regulated provincially and may have different requirements.
Click on the links below to learn more about your rights and responsibilities when dealing with a federally regulated financial institution:
If you feel that a federally regulated financial institution is not respecting your rights, contact FCAC.