Frequently Asked Questions

[ New Search ]

Question:

Is there any limit on how often you can get a free copy of your credit report?

Answer:

In FCAC's publication Understanding Your Credit Report and Credit Score, we recommend that you ask for a copy of your credit report from all two of Canada's credit bureaus — Equifax Canada and TransUnion — at least once a year.

You can ask for free copies of your credit report as often as you want, but keep in mind that creditors must send new information to credit-reporting agencies within 30 to 90 days following the effective date of any change.

Resource(s):

• Equifax Canada
  Consumer Relations Department
  Box 190, Jean Talon Station
  Montreal, QC H1S 2Z2
  Tel: 514-493-2314 or
  Toll-free: 1-800-465-7166
  Fax: 514-355-8502
  
  
• TransUnion Canada
  For residents of all provinces and territories except Quebec:
  Consumer Relations
  Box 338, LCD 1
  Hamilton, ON L8L 7W2
  Toll-free: 1-800-663-9980
  Fax: 905-527-0401
  
  TransUnion Canada
  For residents of Quebec:
  Consumer Relations
  1 Place Laval, Suite 370
  Laval, PQ  H7N 1A1
  Toll-free: 1-877-713-3393
  
  
• TransUnion Canada (Echo Group)
  For residents of Quebec:
  Consumer Relations
  1 Place Laval, Suite 370
  Laval, QC, H7N 1A1
  Toll-free: 1-877-713-3393
  
  

Classification of this FAQ:

Related Question(s):

• How can I get more information about my credit report?
• How can I get an error corrected on my credit file?
• How can I improve my credit rating?
• Can my credit history from another country be recognized in Canada?