Financial Consumer Agency of Canada
Symbol of the Government of Canada

For Consumers

Mom, Dad and Child This area of our Web site provides consumers with information on a variety of financial products and services, as well as on their rights and responsibilities when dealing with financial institutions. Consult our Frequently Asked Questions section or try our interactive tools and quizzes to help you test your financial know-how and choose the right financial products for your needs.
 

Judge's gavel

Your Rights and Responsibilities
Information on your rights when dealing with federally regulated financial institutions such as banks, trust, loan and insurance companies.


Elderly man at ABM

Banking and Insurance
Information on accounts, debit cards, ABM fees, cheques, pre-authorized debits and more.


Credit card

Credit, Loans and Debt
Information on credit cards, mortgages, loans, your credit score and more.





Protecting Consumers / Informing Canadians