Financial Consumer Agency of Canada
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Banking and Insurance: ABM fees

Elderly man at ABM

If you use an automated banking machine (ABM) that is not owned by your financial institution, you will probably be charged a convenience fee. You should see a message displayed on the screen warning you of the cost, such as "This transaction will cost you $X, do you want to continue?".

If you proceed, you will have to pay a convenience fee on top of the network access fee to the INTERAC® network and your regular account fees.

Did you know that it can cost more than $6.00 to use an ABM that is not owned by your financial institution?

To save money, you should:

  • Use your own financial institution's ABMs as often as possible so that you won't be charged extra fees.

  • Ask the cashier to charge you more than the total of your purchases when you pay using your debit card in stores. The difference between the amount of your purchase and the total amount is given back to you in cash. Note: not all stores allow such transactions, free of charge.

  • Try to minimize the number of transactions you make by withdrawing larger amounts of money at one time.

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Protecting Consumers / Informing Canadians