Contact us

FCAC welcomes your inquiries and feedback. You can contact us by email, mail or telephone and we will address your concerns as quickly as possible.

You may find the information you're looking for in one of our publications, About FCAC or in our Frequently asked questions. The site map and search engine are other helpful tools for finding specific information.

If you cannot find the answer to your question on any of those pages, please use these links to let us know what you need:


For services in English: 1-866-461-FCAC (3222)

For services in French: 1-866-461-ACFC (2232)

For calls from the Ottawa area or from outside Canada: 613-960-4666

*Information officers are available from Monday to Friday, between 8:30 a.m. and 5:00 p.m., Eastern Time.

Teletypewriter (TTY): 1-866-914-6097 / 613-947-7771

Fax: 1-866-814-2224 / 613-941-1436

Mailing Address:

Financial Consumer Agency of Canada
427 Laurier Avenue West, 6th Floor
Ottawa ON K1R 1B9