Financial Consumer Agency of Canada
Symbol of the Government of Canada
Hosted by:
The main page of the Financial Consumer Agency of Canada Web Site     The main page of the OECD's Web site

Presentation Documents

Hyperlink Notice

The resource you have requested to view is:

  • in Portable Document Format (PDF) format. If your computer has the software installed to be able to view this type of file, click on the link below to open it.
  • If it does not, to view the PDF version of a document you will need the Adobe Reader available.

Day 1

PLENARY - NATIONAL AND GLOBAL MEASURE OF FINANCIAL LITERACY

WORKSHOPS: NECESSARY STEPS TO ADDRESS THE GAPS

Workshop 1 - Credit and debt management: How can we help people tackle these difficulties and avoid the path leading to bankruptcy?

Workshop 2 - Does technological innovation equal financial inclusion: What will be the role for financial education?

Workshop 3 - Planning for retirement: How can we help people better understand and prepare themselves for this important life event?

WORKSHOPS: EFFECTIVE COVERAGE AND DELIVERY

Workshop 4 - Social marketing and communication tools: How can we apply them to improve the design of financial education programs?

Workshop 5 - Building capacity: How to develop effective train-the-trainer programs?

Workshop 6 - Financial education in schools: How do we bring financial education programs into the classroom?

PLENARY - GENDER AND FINANCIAL EDUCATION: AN OVERLOOKED ISSUE

Day 2

PLENARY - IMPORTANCE OF EVALUATION OF FINANCIAL EDUCATION PROGRAMS: CHALLENGES AND EXISTING INTERNATIONAL BEST PRACTICES AND TOOLS

PLENARY – NUDGING OR EDUCATING CONSUMERS ON FINANCIAL ISSUES: OPPOSING OR COMPLEMENTARY INTERVENTIONS? HOW CAN WE INFLUENCE FINANCIAL BEHAVIOURS IN THE LONG TERM?

PLENARY - NATIONAL STRATEGIES ON FINANCIAL EDUCATION: INTERNATIONAL GUIDELINES AND HIGHLIGHTS OF THE NEW CANADIAN STRATEGY




DAY 1 - Thursday May 26, 2011

DAY 1 – Thursday, May 26, 2011

9:30-10:30
Harbour Ballroom

PLENARY - NATIONAL AND GLOBAL MEASURE OF FINANCIAL LITERACY

Adele Atkinson


Jennifer Robson


Aleksander Rychwalski



Olivia Davids
Ms. Adele Atkinson, Policy Analyst, Financial Affairs Division, OECD

PDF version Global Measures of Financial Literacy (PDF Version, 207 kb)

Ms. Jennifer Robson, Senior Policy Research Officer, Policy Research Initiative, Canada

PDF version Financial Literacy in Canada: Setting a Baseline Key Findings from the Canadian Financial Capability Survey (PDF Version, 553 kb)

Mr. Aleksander Rychwalski, Department of Education, Polish Financial Supervision Authority, Poland

PDF version OECD Financial Literacy Measurement Study in Poland: Objectives, Challenges & Preliminary Findings (PDF Version, 898 kb)

Ms. Olivia Davids, Head of the Consumer Education Department, Financial Services Board, South Africa

PDF version A National and Global Measure of Financial Literacy (PDF Version, 91 kb)

11:00-12:15

WORKSHOPS: NECESSARY STEPS TO ADDRESS THE GAPS

Pier 2-3

Workshop 1 - Credit and debt management: How can we help people tackle these difficulties and avoid the path leading to bankruptcy?

James D. Callon


Michael Chapman


Laurie Campbell


Teresa Perchard
Mr. Jim Callon, Superintendent, Office of the Superintendent of Bankruptcy Canada

PDF version Credit and Debt Management: How can we help people tackle these difficulties and avoid the path leading to bankruptcy? (PDF Version, 218 kb)

Mr. Michael Chapman, Senior Expert, Financial Affairs Division, OECD

PDF version Financial Consumer Protection & Financial Education Relating to Credit (PDF Version, 725 kb)

Ms. Laurie Campbell, Executive Director, Credit Canada

PDF version Credit Canada - A not for profit charity since 1966 (PDF Version, 275 kb)

Ms. Teresa Perchard, Director of Policy, Citizens Advice, United Kingdom

PDF version Household Debt and Bankruptcy -The View from Citizens Advice Bureaux in the United Kingdom (PDF Version, 181 kb)


Pier 4-5



Workshop 2 - Does technological innovation equal financial inclusion: What will be the role for financial education?

Denise Dias


Dr. K.C. Chakrabarty


Richard Wilson
Ms. Denise Dias, Policy Specialist, Consultative Group to Assist the Poor (CGAP), Mexico

PDF version Does Technological Innovation Equal Financial Inclusion? What Would be the Role of Financial Education? (PDF Version, 1,181 kb)

Dr. K. C. Chakrabarty, Deputy Governor, Reserve Bank of India

PDF version OECD Information and Communication Technology Driven Financial Inclusion-The Financial Access and Education Challenge (PDF Version, 1,471 kb)

Mr. Richard Wilson, Director, Digital Experience, Digital Strategy & Experience, RBC Royal Bank, Canada

PDF version Using Technology to Support Financial Education (PDF Version, 701 kb)


Pier 7-8



Workshop 3 - Planning for retirement: How can we help people better understand and prepare themselves for this important life event?

Debbie Harrison


Malcolm Hamilton


Jack M. Mintz


Thomas G. Reid
Dr. Debbie Harrison, Senior Visiting Fellow, The Pensions Institute, Cass Business School, United Kingdom

PDF version National Pension Communication Campaigns & Annual Pension Statements (PDF Version, 734 kb)

Mr. Malcolm Hamilton, Partner; Mercer Human Resource Consulting Limited, Canada

PDF version Planning for Retirement (PDF Version, 295 kb)

Dr. Jack Mintz, Director and Palmer Chair, School of Public Policy, University of Calgary, Canada

PDF version Planning for Retirement with Reasonable Targets (PDF Version, 395 kb)

Mr. Tom Reid, Senior Vice President, Group Retirement Services, Sun Life Financial Inc., Canada

PDF version The Road to Workplace Savings (PDF Version, 64 kb)


13:45-15:00



WORKSHOPS: EFFECTIVE COVERAGE AND DELIVERY

Pier 4-5

Workshop 4 - Social marketing and communication tools: How can we apply them to improve the design of financial education programs?

Dilip Soman


Marcin Polak


Mr. Gilbert Peffer


Ms. Wendy Arnott


Professor Dilip Soman, Rotman School of Management, University of Toronto, Canada

PDF version Social Marketing and Financial Literacy (PDF Version, 424 kb)

Mr. Marcin Polak, President of the Board, Think Global Ltd., Poland

PDF version How to Use New Media Platforms and Edutainment to Increase Financial Awareness (PDF Version, 2,809 kb)

Mr. Gilbert Peffer, xDelia Project Coordinator, CIMNE, Polytechnic University of Catalonia, Spain

PDF version Moving Beyond Knowledge and Information in Financial Capability (PDF Version, 1,487 kb)

Ms. Wendy Arnott, Vice President, Social Media & Digital Communications, TD Bank Financial Group, Canada

PDF version How @TD's Using #Socialmedia to Support Financial Literacy (PDF Version, 1,746 kb)

Pier 7-8

Workshop 5 - Building capacity: How to develop effective train-the-trainer programs?

Mr. Steve Stillwell


Mr. Casey Cosgrove


Ms. Christine Colbert


Mr. Shri Prashant Saran
Mr. Steve Stillwell, Senior Manager, Money Advice Service, United Kingdom

PDF version How to Develop Effective Train-The-Trainer Programs (PDF Version, 67 kb)

Mr. Casey Cosgrove, Director, Canadian Centre for Financial Literacy, Canada

PDF version Building Capacity: How to Develop Effective Training of Trainers Programs (PDF Version, 145 kb)

Ms. Christine Colbert, Director of Projects and Research, Canadian Association of Family Resource Programs

PDF version The Canadian Association of Family Resource Programs (FRP Canada) (PDF Version, 244 kb)

Mr. Shri Prashant Saran, Whole Time Member, Securities and Exchange Board of India

PDF version Financial Education - Training the Trainers (PDF Version, 58 kb)

Pier 2-3

Workshop 6 - Financial education in schools: How do we bring financial education programs into the classroom?

Flore-Anne Messy


Delia Rickard


Mitch Murphy


Jane Rooney
Ms. Flore-Anne Messy, Principal Administrator, Financial Education, OECD

PDF version Financial Education at School: International OECD/INFE Guidelines (PDF Version, 1,564 kb)

Ms. Delia Rickard, Senior Executive Leader for Financial Literacy, Australian Securities and Investments Commission, Australia

PDF version Financial Literacy in schools - The Australian Experience (PDF Version, 255 kb)

Mr. Mitch Murphy, Education Consultant with the Western School Board in Prince Edward Island and member of Canada's Task Force on Financial Literacy

PDF version Financial Education in Schools (PDF Version, 156 kb)

Ms. Jane Rooney, Director, Financial Literacy and Consumer Education, Financial Consumer Agency of Canada

PDF version Financial Literacy in Schools (PDF Version, 1,741 kb)

15:30-16:15
Harbour Ballroom

PLENARY - Gender and Financial Education: An Overlooked Issue

Annamaria Lusardi





Angela Hung
Ms. Annamaria Lusardi, Director, Financial Literacy Center, and Professor of Economics at Dartmouth College, United States of America

PDF version Gender Differences in Financial Literacy: Empowering Women (PDF Version, 879 kb)

Dr. Angela Hung, Director, Center for Financial and Economic Decision Making, and Senior Economist, Rand Corporation, United States of America

PDF version Gender and Financial Education (PDF Version, 246 kb)



Day 2 – Friday, May 27, 2010

Day 2 – Friday, May 27, 2010

9:00-9:45
Harbour Ballroom

PLENARY - IMPORTANCE OF EVALUATION OF FINANCIAL EDUCATION PROGRAMS: CHALLENGES AND EXISTING INTERNATIONAL BEST PRACTICES AND TOOLS

Diana Crossan


Adele Atkinson


Janet M. Murray
Diana Crossan, Commissioner, Retirement Commission, New Zealand

PDF version Importance of Evaluation of Financial Education Programmes (PDF Version, 425 kb)

Ms. Adele Atkinson, Policy Analyst, Financial Affairs Division, OECD

PDF version Evaluating Financial Education Programmes: Turning Principles into Action (PDF Version, 210 kb)

Ms. Janet M. Murray, Financial Literacy Evaluator, Social Enterprise Development Innovations, Canada

PDF version The Financial Literacy Evaluation Project: Building a Pan-Canadian Community of Practice (PDF Version, 377 kb)

10:15-11:15
Harbour Ballroom

PLENARY – NUDGING OR EDUCATING CONSUMERS ON FINANCIAL ISSUES: OPPOSING OR COMPLEMENTARY INTERVENTIONS? HOW CAN WE INFLUENCE FINANCIAL BEHAVIOURS IN THE LONG TERM?

Dilip Soman


Paul Cox


Delia Rickard


Professor Dilip Soman, Rotman School of Management, University of Toronto, Canada

PDF version Nudging or Educating? (PDF Version, 202 kb)

Dr. Paul Cox, Senior Lecturer of Finance, Business School of the University of Birmingham, United Kingdom

PDF version Designing Findings From Behavioural Economics into Pension Schemes: Evidence from the UK (PDF Version, 39 kb)

Ms. Delia Rickard, Senior Executive Leader for Financial Literacy, Australian Securities and Investments Commission, Australia

PDF version Acting on the Lessons from Behavioural Economics (PDF Version, 404 kb)

11:45-12:30
Harbour Ballroom

PLENARY - NATIONAL STRATEGIES ON FINANCIAL EDUCATION: INTERNATIONAL GUIDELINES AND HIGHLIGHTS OF THE NEW CANADIAN STRATEGY

Flore-Anne Messy


Ursula Menke
Ms. Flore-Anne Messy, Principal Administrator, Financial Education, OECD

PDF version National Strategies for Financial Education: Preliminary International Guidance (PDF Version, 789 kb)

Ms. Ursula Menke, Commissioner, Financial Consumer Agency of Canada

PDF version Building a Financially Literate Canada (PDF Version, 298 kb)

Platinum Sponsor TD Logo