The Financial Consumer Agency of Canada (FCAC) is a federal government agency that works to protect consumers and inform them about financial products and services. FCAC is responsible for the following:
- Ensuring that the market conduct of federally regulated financial entities complies with federal legislation and regulations;
- Promoting the adoption of policies and procedures designed to implement legislation, regulation, voluntary codes of conduct and public commitments by federally regulated financial entities;
- Monitoring federally regulated financial entities’ compliance with voluntary codes of conduct and their own public commitments;
- Informing consumers about their rights and responsibilities when dealing with financial entities and about the obligations of payment card network operators to consumers and merchants;
- Providing timely and objective information and tools to help consumers understand, and shop for, a variety of financial products and services; and
- Monitoring and evaluating trends and emerging issues that may have an impact on consumers of financial products and services.
What are we doing?
As a department, FCAC is responsible for the following:
All of the government’s Acts and Regulations can be found on the Justice Canada website.
For more information
To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.