Claiming Employment Insurance benefits and other insurance

Claiming Employment Insurance (EI)

If you find yourself out of work, you may be able to qualify for Employment Insurance (EI). Typically, your benefits depend on your recent earnings, and you must have worked a certain minimum number of weeks to qualify for employment insurance.
You will need a Record of Employment from your employer in order to have your EI request properly processed.
It is important that you apply for EI as soon as possible after you lose your job, because there will be a delay before you to start receiving your benefits: there is a two-week “waiting period” for which you will not be paid, plus a few weeks to process your application.
EI pays a basic benefit of 55 percent of your earnings up to a certain amount. Note that employment benefits are taxable.
Eligibility and benefits vary by province or territory. Contact Service Canada for more information.

Claiming other insurance benefits

You may have other forms of insurance, such as credit card balance insurance or mortgage payment protection insurance, which can help you cope with a period of unemployment by making the minimum payments on your loan if you lose your job.
You either pay for this insurance monthly or when you originally took out the loan.
Check to see whether you have job loss insurance or short-term income protection insurance on your mortgage, credit card, line of credit or car loan.
These types of insurance policies do not usually cover part-time, seasonal or contract workers. Also, you may not be eligible to receive benefits if you take a voluntary layoff or buy-out package.

There is usually a waiting period after the end of your employment before you are eligible to receive benefits. For example:

  • You may need to have had the coverage for a period of time—usually 30 to 90 days—before you can submit a job loss claim.
  • If the insurer approves your job loss or disability claim, it may begin making payments on your debt only after you have been unemployed for a certain amount of time—usually 30 days.

You are responsible for continuing to make at least your monthly minimum payments until the insurer decides whether it will approve your claim.

Read the terms and conditions of your policy carefully and contact your insurance provider for details on how to make a claim.