Commissioner guidance on the Code of Conduct for the Credit and Debit Card Industry in Canada

Table: SharePoint
Table: SharePoint

​In April 2010, the Government of Canada introduced the Code of Conduct for the Credit and Debit Card Industry in Canada (the Code).  The Code was developed to promote greater transparency for users of credit and debit cards, as well as to enhance fairness, clarity and choice within the credit and debit card industry. 

In April 2015, the Government announced amendments to the Code which require that all disclosure documents provided under the Code be presented in a manner that is clear, simple and not misleading.

It also amended Element 1 of the Code to require that all merchant-acquirer agreements include a cover page containing an information summary box that provides key elements of the agreement in a single location. The cover page must also contain a fee disclosure box which provides merchants with clear pricing information on credit and debit card acceptance.

Three guidance documents have been drafted to assist stakeholders with the implementation of these new disclosure requirements: