Ms. Goulard was appointed Deputy Commissioner on March 17, 2014. Before joining the Financial Consumer Agency of Canada, Ms. Goulard was the Vice-President, Policy and Government Relations, for the Credit Union Central of Canada.
An experienced policy professional in the Canadian financial services industry, Ms. Goulard has been employed in legal and policy roles with several industry associations, including The Trust Companies Association and the Canadian Life and Health Insurance Association. Ms. Goulard has also held the position of Vice-President, Pan Canadian Development with the Fédération des caisses Desjardins du Québec and the position of Vice-President, General Counsel, and Corporate Secretary with TD Meloche Monnex.
Ms. Goulard is a member of the Board of Directors of Montfort Hospital in Ottawa. She has taught Securities Regulations and Financial Institutions Legislation at the Faculty of Law at the University of Ottawa and has been a visiting professor with Palacky University in the Czech Republic.
Ms. Goulard is a member of the Ontario bar with an LL.B. from the University of Ottawa.